Privacy Policy
Privacy
Policy
This privacy policy sets out how The Sani Pure Co uses and protects any
information that you provide when using the The Sani Pure .co.uk website
The Sani Pure Co is committed to protecting your privacy. If we ask you
to provide certain information by which you can be identified when using the
website, you can be assured that it will only be used in accordance with this
privacy policy. We treat all your personal information as fully confidential
and do not pass your information on to third parties without consent unless
legally required to do so.
By providing us with your personal information, you agree and consent to
its transfer, processing, use and disclosure as outlined in this privacy
policy. This policy does not apply to data you place on any publicly accessible
page. For example, when you submit a product review.
The Sani Pure Co are committed to improving as a company and value your
thoughts on our service and products.
What personal data will be processed?
When you shop on this site, personal information such as your name,
email address, phone number, invoice/delivery addresses, type of business and,
where applicable the IP address used to connect your computer to the internet
are collected by us. This data enables us to process and fulfil your order or
transaction. We also ask for your mobile number, which helps us (and courier
companies working on our behalf) to contact you if there’s a problem with your
order.
Other information we collect
We may collect technical information regarding the type of electronic
device used, such as the make and model, operating system, internet browser and
also which pages of the site are visited and for how long. This is statistical
data about our users' browsing behaviour and does not identify you personally.
Debit/credit card details are entered on secure pages hosted by our payment
service providers, whether this be Secure Trading or PayPal, this data is
stored securely on their servers, we do not have access to this.
How will we process data?
Personal data collected is used in the processing and delivering of
orders. Names, email addresses, mobile numbers, postal addresses and business
type may also be used to send you marketing communications (if you have opted
in to receive them). You can opt out of these at any time by visiting ‘my
preferences’ in your online account.
Browsing behaviour data is collected and analysed to see how well our
website is performing on a variety of electronic devices and internet browsers.
We also use this data for remarketing in conjunction with Google, which
allows us to display adverts to you on third party websites after you have
visited our website. To opt out of this please visit Google’s ad settings.
Who will process data?
Personal data is stored on secure servers, separate to the website
server. We may share this information with third party service providers
employed by us to perform functions on our behalf, such as courier companies
delivering orders, mailing companies sending postal mail, email service
providers sending emails and texts (SMS) and payment service providers
processing payments. PayPal transactions are subject to the PayPal privacy
policy.
We may also share certain data including email addresses (if you are
opted in to receive emails from us) with third party social media platforms in
order to show you targeted ads when you visit them. Third parties such as
Google use cookies to store browsing behaviour data, which enables us to use
their remarketing services. Please refer to our cookie policy for more
information.
Why are we processing data?
We require this information to provide you with a service (processing
orders), it also helps us to ensure that content on our sites is presented in
the best way for you and the electronic device used to access the content. To
send you information regarding our products or services (if requested by you),
protect you and us against fraud and to notify you about changes to our
service.
When will data be processed?
This data will be processed when your order is picked, packed and
dispatched by our distribution centre, or if you enter a competition or free
prize draw. It will also be used every time we send a marketing communication,
if you have opted in and the communication is deemed by us to be relevant to
you.
Any user specific browsing data will be retained for 26 months after you
last visited our site, after which time it will be deleted.
Unsubscribing from marketing
communications
To unsubscribe from marketing communications please visit the ‘my
account’ section of your online account and select ‘my details and
preferences’. You can then change your opt in preferences for email, text and
post. Alternatively simply click on the unsubscribe links that are sent out
with each email/text or get in contact with us.
Right to access your data
You have the right to request a copy of the data we hold about you, or
to have your data erased in certain circumstances. Please contact us if you’d
like to request this. Please note that depending on your interactions with us,
some data may need to be retained due to legal requirements.