Terms & Conditions

Terms & Conditions

By using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Sani Pure Co relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term The Sani Pure Co or 'us' or 'we' refers to the owner of the website whose registered office is The Sani Pure Co Pure Co .58 Burns Drive Dronfield ,S18 1NJ

Use of information

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Colours of products may vary greatly due to differences in camera/monitor settings; product packaging may also be different to that shown.

Product availability

All products are subject to stock availability. If there is insufficient stock to deliver the goods ordered by you. We will contact you (usually via email) confirming which item(s) are out of stock and give you a new estimated date for delivery..

Product reviews

You must have registered and be logged in on our website to submit a review. We thank you for sharing your views with us and other customers. All reviews will be checked before they are posted to the site so please follow our guidelines.

Reviews:

·         Must be relevant to the product in question and not be related to your experience in buying or having the item delivered.

·         Must not contain derogatory comments directed towards other reviewers.

·         Must not contain content that might be considered unlawful, harassing, libellous, abusive, sexually gratuitous, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

·         Must not make false statements, defame or impersonate others.

·         Must not contain spamming, advertising, HTML or computer script.

·         Must not contain personal information about anyone - including you - such as phone numbers, postal addresses or credit card numbers.

Pricing

We reserve the right to correct any pricing errors on the site at any time. All purchases are subject to availability and The Sani Pure Co reserves the right to refuse to supply to any individual or company for whatever reason.

All prices are exclusive of delivery and are quoted in Pounds Sterling unless otherwise stated.

Cancellation and amendment of orders

We're sorry that in most circumstances it's not possible to make changes to your order once you've placed it. If your order has already been dispatched from the warehouse, then you'll need to return any unwanted items following our returns procedure

If your order hasn’t yet been processed by the warehouse, we may be able to change delivery address details, remove items from your order or cancel it completely. Cancellation and amendment of orders cannot be done outside business hours.

Payment

Payment in full is required to be made by Pay Pal or you can also pay by BACS, please contact us prior to placing your order to arrange payment by this method. Payment in full (cleared funds) required before any goods are dispatched. BACS payment charges (if applicable) must be paid by sender of funds. Please allow ample time for large quantities of items to be delivered.

Delivery

We aim to dispatch orders within 1 - 2 working days however this can vary due to stock availability.

Damaged, incorrectly delivered or missing goods

We take great care to ensure all goods you receive are correct and undamaged. However, in rare cases where incorrect/damaged goods are received or goods listed on the delivery note are missing please inform us within 48 hours of delivery (using the form below). We are not liable for any loss of earnings or other costs incurred due to damaged or incorrect products received, or items missing from deliveries.

We’ll begin an investigation immediately and contact you with the next steps. You will be reimbursed the cost of delivery if required to send anything back to us, but please note photos will be requested for damaged items.

Product restrictions

Please note we cannot send aerosols, flammable or hazardous items to overseas destinations. Please do not order any restricted items if delivery is to an overseas destination.

Customs

When purchasing goods for delivery outside the United Kingdom you may be subject to import duties and taxes which are levied once the goods reach the specified destination. You are also liable for any additional customs clearance charges, we have no control over these charges and cannot predict what they may be. If you are ordering goods for delivery outside the United Kingdom it is your responsibility to comply with all laws and regulations of the countries the goods will travel through and where delivery is to be made.

Your online account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account. If you believe that your password has become known to anyone else, you must inform us immediately.

Ownership of goods

We will retain ownership of the goods you order until we receive full payment for the order including any applicable delivery charges. Once the goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

Returns

Unwanted goods

Returning goods bought online is not a problem, all we ask is that they're returned within 28 days of delivery, unused, in perfect condition and in their original packaging. The postage charge is the responsibility of the buyer

Therefore, please inform us of your intention to return goods prior to dispatch.

We take great care to ensure all goods you receive are correct and undamaged. However, in rare cases where incorrect or damaged goods are received please inform us within 48 hours of delivery.

Returns address

Please send your returns to:

The Sani Pure Co

58 Burns Drive

Dronfield

Sheffield

S18 1NJ

General

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited without express permission. All trademarks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

 

Force majeure

The Sani Pure Co shall be entitled to cancel or delay delivery of orders if it is delayed, hindered or prevented from delivery through circumstances beyond its control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, act of god or failure to deliver by suppliers or couriers.