Terms & Conditions
Terms
& Conditions
By using this website, you are agreeing to comply with and be bound by
the following terms and conditions of use, which together with our privacy
policy govern The Sani Pure Co relationship with you in relation to this
website. If you disagree with any part of these terms and conditions, please do
not use our website.
The term The Sani Pure Co or 'us' or 'we' refers to the owner of the
website whose registered office is The Sani Pure Co Pure Co .58 Burns Drive
Dronfield ,S18 1NJ
Use of information
The content of the pages of this website is for your general information
and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to
the accuracy, timeliness, performance, completeness or suitability of the
information and materials found or offered on this website for any particular
purpose. You acknowledge that such information and materials may contain
inaccuracies or errors and we expressly exclude liability for any such inaccuracies
or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at
your own risk, for which we shall not be liable. It shall be your own
responsibility to ensure that any products, services or information available
through this website meet your specific requirements. Colours of products may
vary greatly due to differences in camera/monitor settings; product packaging
may also be different to that shown.
Product availability
All products are subject to stock availability. If there is insufficient
stock to deliver the goods ordered by you. We will contact you (usually via
email) confirming which item(s) are out of stock and give you a new estimated
date for delivery..
Product reviews
You must have registered and be logged in on our website to submit a
review. We thank you for sharing your views with us and other customers. All
reviews will be checked before they are posted to the site so please follow our
guidelines.
Reviews:
·
Must be relevant to the product in question and not be related to your
experience in buying or having the item delivered.
·
Must not contain derogatory comments directed towards other reviewers.
·
Must not contain content that might be considered unlawful, harassing,
libellous, abusive, sexually gratuitous, threatening, harmful, vulgar, obscene,
or otherwise objectionable material.
·
Must not make false statements, defame or impersonate others.
·
Must not contain spamming, advertising, HTML or computer script.
·
Must not contain personal information about anyone - including you -
such as phone numbers, postal addresses or credit card numbers.
Pricing
We reserve the right to correct any pricing errors on the site at any
time. All purchases are subject to availability and The Sani Pure Co reserves
the right to refuse to supply to any individual or company for whatever reason.
All prices are exclusive of delivery and are quoted in Pounds Sterling
unless otherwise stated.
Cancellation and
amendment of orders
We're sorry that in most circumstances it's not possible to make changes
to your order once you've placed it. If your order has already been dispatched
from the warehouse, then you'll need to return any unwanted items following
our returns procedure.
If your order hasn’t yet been processed by the warehouse, we may be able
to change delivery address details, remove items from your order or cancel it
completely. Cancellation and amendment of orders cannot be done outside
business hours.
Payment
Payment in full is required to be made by Pay Pal or you can also pay by
BACS, please contact us prior to placing your order to arrange payment by this
method. Payment in full (cleared funds) required before any goods are dispatched.
BACS payment charges (if applicable) must be paid by sender of funds. Please
allow ample time for large quantities of items to be delivered.
Delivery
We aim to dispatch orders within 1 - 2 working days however this can
vary due to stock availability.
Damaged, incorrectly delivered or
missing goods
We take great care to ensure all goods you receive are correct and
undamaged. However, in rare cases where incorrect/damaged goods are received or
goods listed on the delivery note are missing please inform us within
48 hours of delivery (using the form below). We are not liable for any
loss of earnings or other costs incurred due to damaged or incorrect products
received, or items missing from deliveries.
We’ll begin an investigation immediately and contact you with the next
steps. You will be reimbursed the cost of delivery if required to send anything
back to us, but please note photos will be requested for damaged items.
Product restrictions
Please note we cannot send aerosols, flammable or hazardous items to
overseas destinations. Please do not order any restricted items if delivery is
to an overseas destination.
When purchasing goods for delivery outside the United Kingdom you may be
subject to import duties and taxes which are levied once the goods reach the
specified destination. You are also liable for any additional customs clearance
charges, we have no control over these charges and cannot predict what they may
be. If you are ordering goods for delivery outside the United Kingdom it is your
responsibility to comply with all laws and regulations of the countries the
goods will travel through and where delivery is to be made.
Your online account
You are responsible for maintaining the confidentiality of your account
and password and for restricting access to your computer to prevent
unauthorised access to your account. You agree to accept responsibility for all
activities that occur under your account. If you believe that your password has
become known to anyone else, you must inform us immediately.
Ownership of goods
We will retain ownership of the goods you order until we receive full
payment for the order including any applicable delivery charges. Once the goods
have been delivered to you they will be held at your own risk and we will not
be liable for their loss or destruction.
Returns
Unwanted goods
Returning goods bought online is not a problem, all we ask is that
they're returned within 28 days of delivery, unused, in perfect condition and
in their original packaging. The postage charge is the responsibility of the
buyer
Therefore, please inform us of your
intention to return goods prior to dispatch.
We take great care to ensure all goods you receive are correct and
undamaged. However, in rare cases where incorrect or damaged goods are received
please inform us within 48 hours of delivery.
Returns address
Please send your returns to:
The Sani Pure Co
58 Burns Drive
Dronfield
Sheffield
S18 1NJ
General
This website contains material which is owned by or licensed to us. This
material includes, but is not limited to, the design, layout, look, appearance
and graphics. Reproduction is prohibited without express permission. All
trademarks reproduced on this website which are not the property of, or
licensed to, the operator are acknowledged on the website. Unauthorised use of
this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These
links are provided for your convenience to provide further information. They do
not signify that we endorse the website(s). We have no responsibility for the
content of the linked website(s).
Force majeure
The Sani Pure Co shall be entitled to cancel or delay delivery of orders
if it is delayed, hindered or prevented from delivery through circumstances
beyond its control. Such circumstances shall include (but are not limited to)
industrial action, accident, fire, act of god or failure to deliver by
suppliers or couriers.